Privacy Policy

Allied Insurance Services Ltd t/as Polished Insurance and its affiliated companies and subsidiaries (collectively referred to any,” “we,” or “us”) respect your privacy and the security of your personal information is important to us. This Privacy Policy Statement describes the ways we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us. By accessing our website, or purchasing our products or services you agree to this Privacy Policy Statement in addition to any other agreements we might have with you. This Privacy Statement does not govern the practices of entities that our Company does not own or control, or entities that do not own or control our company or people that our Company does not employ or manage.

Our Collection of your Personal Information

The information we collect may include your personal information, such as your name, contact information, policy information, financial details, IP addresses, product and service selections.

In addition, we may collect information considered special category data such as details of criminal convictions and health where this is relevant to the services provided.

We collect personal information from you at different points, including but not limited to the following:

  • when we correspond with you as a customer or prospective customer;
  • when you visit our website;
  • when you take out an insurance policy via us; and
  • when you contact us for help;

We are a controller of the personal information for the purposes of obtaining insurance quotations for you, when we set up your policy for you and when we make changes to your policy at your request. This may involve the collection of data about other persons who are associated with you and your insurance policy; such as persons insured on your policies or your employees or representatives. By providing this information about other persons for the purpose of arranging insurance for them under your policy, such as a named driver, employee or travel companion, etc., you confirm that you have their permission to do so and that you have shared this Privacy Policy Statement with them.

We collect information from publicly available sources and third party databases for the purposes of reducing fraud and financial crime, provided such third parties have lawful bases on which to share such personal data with us.

Our Use of your Personal Information

Our Company may use information that we collect about you to:

  • perform our contractual obligations to you and deliver products and services you have requested;
  • manage your customer relationship and provide you with customer support;
  • perform research and analysis about your use of, or interest in, our products or services;
  • communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that you may hold with us, may be of interest to you either from us, or other third parties;
  • verify your eligibility to credit facilities;
  • transfer personal information to third parties for any legally permissible purpose in our sole discretion;
  • enforce our terms and conditions

We do not sell personal information to third parties.

Our Disclosure of your Personal Information to Third Parties

We may share your personal information with third parties only in the ways that are described in this Privacy Statement:

  • we may provide your information to insurers, intermediaries and third party service providers that we use for the purposes of arranging and administering your insurance policy on your/our behalf;
  • we may provide your information to our service providers who perform functions on our behalf such as IT services, finance providers, claims handling and other support services. Usually our service providers sign a standard service and / or confidentiality agreement in such cases;
  • we may share your data with any parent company, subsidiaries, joint ventures, other entities under a common control or third party acquirers. We would direct these other entities will honor this Privacy Statement;
  • we may allow a potential acquirer or merger partner to review our databases, although we would restrict their use and disclosure of this data during the diligence phase and direct them to treat the data confidentially;
  • as required by law enforcement, regulatory bodies, government officials, or other third parties pursuant to a court order, or other legal process or requirement applicable to our Company; or when we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our agreements or Company policies; and
  • other third parties with your consent or direction to do so.

Please note that these third parties may be in other countries outside of the UK and the European Union where the laws on processing personal information may differ. We will only do so where we are satisfied that sufficient levels of protection are in place as required by applicable data protection laws.

Our Security Measures to Protect your Personal Information

Our systems have security measures in place to help protect information under our control from the risk of accidental or unlawful destruction or accidental loss, alteration or unauthorised disclosure or access.

Your Rights

We will retain any personal information only for as long as is necessary to fulfill the business purpose it was collected. We will also retain and use your personal information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information. You can make a request for us to:

  • Provide copies of your personal information
  • Rectify personal information you think is inaccurate
  • Restrict or erase your personal information (in certain circumstances), and you can object to the processing of information where the process forms part of our public tasks or is in our legitimate interests, such as automated decision making or profiling
  • Transfer the information you gave us to another organisation, or to you, in an accessible and machine readable formatYou are not required to pay any charge for exercising your rights. We have one month to respond to you. In some cases, where you make a request concerning your personal information we may not be required or able to carry out your request as this may result in us not being able to fulfil our legal and regulatory obligations under the lawful processing conditions in which we hold your data or because there is a minimum statutory period of time for which we have to keep your information. In such cases, we will inform you of our reasons.

International Transfers of your Personal Information

Information collected from you may, on occasion be stored and processed outside the UK in any other country in which our Company or agents maintain facilities, and by accessing our sites and using our services, you consent to any such transfer of information outside of your country.

Changes to our Privacy Statement

We reserve the right, at our discretion, to amend this Privacy Policy Statement at any time. It was last updated on 01/05/2021. Please read this carefully and re-visit the Policy from time to time to review any changes that may have been made.

Contacting Us

If you have any questions about this Privacy Statement, our practices or have any concerns, please contact our Privacy Officer at:

Address:
Allied House,
98 Standishgate,
Wigan, WN1 1XA

Email:
enquiry@alliedinsurance.co.uk
Telephone: 01942 403370

Carpet Cleaners Insurance

If you run a carpet cleaning business then you will need an insurance policy that pays claims for any damage you may cause to the carpets you clean. Whether that damage is caused by discolouration, shrinkage or general damage, you need cover for damage to property worked upon and treatment risks, which are automatically covered by our policy. 

Carpet Cleaners Insurance

Domestic Cleaners Insurance

When you are cleaning in a customers' property you are legally liable for any damage you cause.  Not all insurance policies cover you for the damage you cause to a customer's property.  But our policy does.  So if you run a domestic cleaning business you need to contact us to get the cover you need, which also includes keyholder cover, should you lose any of your customers' keys. 

Domestic Cleaners Insurance

Contract Cleaners Insurance

If you run a contract cleaning business and need cover for the work you do in customer's premises then we can help.  Whether you work in shopping centres, nursing homes or any other type of commercial premises then we can help you arrange public and employers liability Insurance with specialist covers that most insurers exclude as standard. 

Contract Cleaners Insurance

End of Tenancy Cleaners Insurance

When you are undertaking an end of tenancy cleaning job, will your current insurance policy pay any claims for damage that you may cause to the property you are cleaning?  Probably not.  So speak to us here at polished insurance to ensure you have the correct cover for your cleaning work. 

End of Tenancy Cleaners Insurance

Office Cleaners Insurance

When you operate an office cleaning business, your customers are very important to you, and we understand that.  So in the event of an incident occurring that causes damage to your customers' property, you need an insurer that will pay those claims and maintain your excellent reputation with your customer.  Our policy is underwritten by Zurich, one of the world's leading insurance companies, giving you complete peace of mind should you need to make a claim. 

Office Cleaners Insurance

Window Cleaners Insurance

As a window cleaner you may get customer's who accuse you of scratching their new French doors or their recently built conservatory roof.  Without having an insurance policy that covers you for damage to the glass you would have to defend yourself at your expense.  Do you have the money to pay a solicitor to do that?  By having cover with polished insurance your claim will be dealt with whether you were at fault or not and if there was no proof of any damage caused by you, then Zurich will defend your position. Absolute peace of mind from just £15 per month

Window Cleaners Insurance

Oven Cleaners Insurance

If you run an oven cleaning business then you will want to be sure that if you damage a customer's oven when cleaning it that your insurer will pay for the damage you caused.  Well, if you are insured with us here at polished insurance then our insurer, Zurich will provide that cover.  Not all policies will cover the damage you cause whilst cleaning, whether that damage is caused to an oven, a kitchen worktop or a newly tiled floor.  So make sure you have the best cover you can by getting a quote from polished insurance.

Oven Cleaners Insurance

Driveway Cleaners Insurance

Do you clean driveways, patios or communal areas using a power washer? Does your current insurer cover any damage that the water may cause?  Or do they limit the pressure you can use to something like 100 bar?  If your insurance for your driveway cleaning business with polished insurance you will have peace of mind that your business is fully protected from the risks of damaging a customer's property that could cost you thousands of pounds to rectify.  

Driveway Cleaners Insurance

Upholstery Cleaners Insurance

If you run an upholstery cleaning business then you will need an insurance policy that pays claims for any damage you may cause to the sofas, curtains or other soft furnishings that you clean. Whether that damage is caused by discolouration or just general damage, you need cover for damage to property worked upon and treatment risks, which are automatically covered by our policy. 

Upholstery Cleaners Insurance

We can arrange many specialist covers for your business

Public Liability

Insurance

We provide specialist covers to protect your business including keyholder cover, damage caused by the incorrect use of chemicals and damage to the item being cleaned. Not all policies include these covers, but ours does.

Public Liability

Insurance

We provide specialist covers to protect your carpet cleaning business from claims made against you for injury to members of the public or damage to carpet or upholstery you are cleaning.

We include treatment risks and damage to property worked upon cover as standard.  

So if you are accused of damaging someone's carpet we will take care of the rest for you.

 

Employers Liability

Insurance

If your office cleaning business has employees or uses labour only sub contractors then you are legally are required to provide Employers Liability Insurance. This will protect your business in the event that someone working for you was to be injured at work.

Employers Liability

Insurance

If your business has employees or uses labour only sub contractors then you are legally are required to provide Employers Liability Insurance. This will protect your business in the event that someone working for you was to be injured at work. 

 

Tools & Equipment

Insurance

If your cleaning business cannot operate without the tools and equipment you use to do your work, then what will happen if that equipment was stolen or damaged? We can arrange affordable insurance cover that will ensure you are able to get back to work straightaway.

Tools & Equipment

Insurance

Tools & Equipment Insurance for Cleaners

If your business cannot operate without the tools and equipment you use to do your work, then what will happen if that equipment was stolen or damaged?

We can arrange affordable insurance cover that will ensure you are able to get back to work straightaway.

 

The benefits of using an industry specialist broker.

When polished insurance was established in 2004, our aim was to provide the best insurance cover and service to all types of cleaners. All these years later, we are still doing that.   


We understand the cleaning industry, we have the backing of a leading insurer - Zurich and we have a team of friendly and dedicated insurance experts who can help you to get the right cover for your business. 


So if you run a cleaning business and you aren't insured with us, then why not?  It's not too late though, just click below to get your quote today.

Competitive premiums 

Our premiums start from;

£1m PL

£

120.00

Public Liability Cover including keyholder cover, treatment risks and damage to the item worked on


£2m PL

£

140.00

Public Liability Cover including keyholder cover, treatment risks and damage to the item worked on


£5m PL

£

225.00

Public Liability Cover including keyholder cover, treatment risks and damage to the item worked on


All premiums quoted are exclusive of Insurance Premium Tax and Policy Fee and are based on the premium being paid in full. 

Here's how to get started

Get your quote online

Complete your details online and you will be presented with a quotation for the cover you need. 

Get immediate cover

Need to provide proof of insurance in a hurry?  No problem.  You can arrange cover to start the same day.

Call us if you need help

If you have any questions at all simply ring us on 01942 403370 and we will be happy to help.

Download your documents

Your policy documents will be ready for you to download within seconds of you arranging cover.

Frequently Asked Questions

What types of cleaning can you cover?

We can provide cover for a wide range of cleaning activities that will cater for 99% of cleaning businesses.  You will see an extensive list of the activities covered when you get your quote.  If there is anything you do that we don't have listed, just give us a call on 01942 403370

What happens if I have to make a claim?

You simply need to ring us on 01942 403370 and one of our experienced staff members will take the details of your claim and advise you what to do next.  We appreciate that having a claim can be traumatic and we are here to help you through the whole process. 

What payment options do you offer?

You can pay your premium in full by debit or credit card or you can pay in instalments by monthly direct debit.

How soon can I arrange cover and get proof of insurance?

You can start cover with immediate effect.  Once you have received your quote, simply choose the payment option you prefer and the cover can be started immediately.  You will be able to download your documents straight away. 

What our customers have to say;

I have been dealing with Polished for over 15 years and I would never go anywhere else.  Lynda has been superb, always available when I have queries and they provide very good cover at a very reasonable price.  I would definitely recommend polished to other cleaners.

Paul Simons PS Cleaning Solutions

When I first started my business I had a policy I bought through a comparison site and I learned a very expensive lesson as I didn't have the cover I needed. Since finding polished in 2017 I have been very happy with the service and cover I get and would definitely recommend them to others. 

Judy Graham Sparkle & Shine Cleaning Services

Before I was insured with polished I had a policy with another broker who never answered the phone and was very unhelpful.  Polished have been excellent and offer great cover at a price I am very happy with.

Steve Penny Spenny Cleaning Services

I was referred to polished insurance by trade by the FWC and I have been with them over 8 years now and always found them to be competitive and very helpful when I have needed to make changes.

Ken Sargent Pane in the Glass Window Cleaning

Get in touch

Cleaning trades covered

Social Media

Polished Insurance is a trading name of Allied Insurance Services Ltd who are authorised and regulated by the Financial Conduct Authority under ref no 309497. Registered Address; Allied House, 98 Standishgate, Wigan, WN1 1XA. Registered in England No: 4319831

Get in touch

Polished Insurance

98 Standishgate

Wigan

WN1 1XA


Tel: 01942 403370

Email: info@polished-insurance.co.uk


Cleaning Insurance Available

Polished Insurance is a trading name of Allied Insurance Services Ltd who are authorised and regulated by the Financial Conduct Authority under ref no 309497. Registered Address; Allied House, 98 Standishgate, Wigan, WN1 1XA. Registered in England No: 4319831

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